Privacy policy


This privacy policy sets out how the National Vehicle Crime Intelligence Service (NaVCIS) uses and protects any information that you give to us when you use this website.

NaVCIS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.

NaVCIS may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.If you have any questions or need further information about our privacy practices, please contact us by post to: NaVCIS (Webmaster), 1 Leamington Road, Ryton-on-Dunsmore, CV8 3EN, United Kingdom.

What we collect

The personal data which we may collect from you via this website may include:

Information collected when you send an email to this website including name, job title and email address.

We may also collect aggregated information which tells us about visitors to this website but not the identity of the visitors. e.g. we may collect information about the date, time and duration of visits and which pages of this website are most commonly accessed. This information is used to help us to administer and improve the website.

How we collect data

We may collect data from you in various ways:

  • during your use of this website
  • when we request further information from you from time to time following on from any contact you have made with us through this website
  • by our use of cookies (please see below)

Use of cookies

A cookie is a small element of data that a website can send to your computer’s browser so that this computer will be recognised by the site on your return. Cookies allow our web server to recognise your computer on connection to our website which enables our pages to be downloaded faster than on first viewing.

Cookies may be additionally used to establish various statistics connected with the website including: most visited pages, time spent on each page, site performance etc., by gathering and remembering information about your preferences.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the date is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify this option in the settings menu. Declining cookies may prevent you from taking full advantage of the website.

In order to collect anonymous data we may use session cookies that remain in the cookies file of your browser until the browser is closed. Information generated by the use of cookies may be compiled into an aggregate form so that no individual can be identified.

For more information regarding cookies and their purposes please see the information commissioner’s website home page.

What we will use the data for

We will use the data that we collect from you for the following purposes:

  • to improve the website
  • to deal with any queries you have about this website
  • to notify you as to any changes to this website
  • to provide you with information that you have requested

We will not share, sell, licence or distribute your personal data with an unrelated third party, except as otherwise provided for in this privacy policy and under the following circumstances:

  • where we are required to do so by law
  • in connection with any legal proceedings or prospective legal proceedings
  • in order to establish or defend our legal rights
  • in order to provide you with the information or services that you have requeste

Personal data may occasionally be transferred or shared with other nominated companies or third parties who act for or with us for further processing in accordance with the purposes for which the data was originally collected, or for purposes to which you have consented.

Links to other websites

This website may contain hyperlinks to other websites which may be of use to you. These websites are not operated by us and the links are provided for your reference and convenience only and do not imply any endorsement of the activities of such third party websites. We are therefore not responsible for the protection and privacy or any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Access to your personal data/control

You are entitled to access your personal data and have it amended or deleted from our system as required under the Data Protection Act 1998. For more information and to make a subject access request please contact us by post to: NaVCIS (Webmaster), 1 Leamington Road, Ryton-on-Dunsmore, CV8 3EN, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.


We are committed to ensuring that your information is secure. We will take reasonable technical and organisational precautions to prevent loss, misuse or alteration of your personal information.

In order to prevent unauthorised access to such information we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Changes to the policy

If NaVCIS changes this privacy policy the amended privacy policy will be posted on this website and the revised policy will take effect once posted. Your continued use of this website after the posting will signify your agreement to the new terms.

If this policy differs substantially from the one originally in place then this will be addressed on the homepage of the website.

Please also read our Terms of Use policy.